
I don’t know where I lost my bank card. It seems like I remember forgetting to pull it out of the POS kiosk. Clarks tend to ask extraneous questions, often several in a row. There are times when I get immersed in a verbal tennis match, preferably a witty or humorous one.
I’m back at Arvest due to convenience. Yes, there were horrible experiences several years ago. Even when I opened this account, they mailed the first two cards to an address I hadn’t resided at in almost 10 years. It wasn’t an auspicious start. But it IS a good story.
I digitally locked my card yesterday when I realized I didn’t have it. I then called the help number expecting weird customer service. The lady taking my call was anything but boring.
It got interesting when she asked whether I would like a normal or decorative card. Of course I laughed. “If you only knew!” I said.
“How about you surprise me with one you like.”
There was a pause, and then she told me a personal story about how her husband refused to use the card she obtained for him. He replaced it with a boring normal one.
Despite her years of service, no one had ever asked her to pick one for them.
It tickled her.
I could literally get any type of card in the mail in a few days, which is amusing.
And now the bank employee has a first she’ll probably tell her husband about.
She should order him a new frilly, colorful one and put it in his wallet without asking.
I have a feeling he needs more flavor and color.
Based on my experience, almost everyone does.
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