It’s Not Delivery… It’s Stupid

Yesterday, I wrote about a couple of ways to save money on one’s phone bill or internet – and that one of those opportunities also led me to get a nice desktop setup for just $20.

Delivery company __ attempted to deliver my computer on Sunday. That was weird enough. In order to avoid another misdelivery or return, I paid $5.55 to have a specific delivery window for Monday from 5 p.m – 8 p.m. I’ve got a couple of shenanigans stories about deliveries here at the apartments for another day.

When I came back to my apartment simplex at 4:30, the delivery driver was parked backward, facing the parking lot. I walked up and asked, “You aren’t by chance delivering to apartment 10/X?” He smiled. “Yes, I am.” After showing him my ID, he, of course, asked, “Where is your name on the license?” I replied in the way I always do, with a smile: “It’s the same place as every other license in the state. My first name is X.” He laughed. “Yes, that does make sense!” Just because we were bantering, I pointed to my balcony and said, “See? There’s even a 30-inch X right there to prove it’s me.”

“I’ll go ahead and take the computer package now if you’d like so you can be on your way.”

The driver smiled and said that would be great.

He called his supervisor.

The supervisor surprisingly told him, “Even though the customer is there and has IDed himself, you can’t deliver or give him the package until 5 p.m. as indicated by the order window. You have to sit and wait in the truck until then.”

I could see the look of incredulity on the driver’s face as he listened. “I have to wait here in the truck until 5.”

In the interim, I chatted to the downstairs neighbors about ways to save money and that I’d received a computer for just $20. I also offered to fix two of their older computers for free. I seem to find myself always preaching at people about having computers, phones, or tablets sitting in closets or allegedly broken. I can repurpose anything. Stuff is meant to be used or donated to places like Free Geek. The recycling and repurposing center is about two blocks from where I live, and they do fantastic work.

At 5 p.m., the young male driver came up to the apartment with a large box.

“I’m so sorry you had to wait for no reason,” I said.

“Thank you so much for saying so. It’s not your fault,” he replied, sitting the package on my landing.

He hesitated. I knew he was about to say something important.

“Yeah, I have an accounting degree. I think it’s time I put that to use and stop enduring this job. I appreciated the position at first, but I’m definitely wasting my time.” He sighed.

“I told the neighbors that I was sure you were paid a salary or by the day instead of the by the hour and what your boss had told you.” I waited for him to reply.

“Yes, I get paid $140 gross a day, even though I work an insane number of hours a day. The faster I work, the more they add on top of my routes. There are days when I net less than $7 an hour working this way.”

Though I wasn’t surprised, I was taken aback.

“I’m so sorry. I do hope you reach out and take a job that not only pays you more but lets you work in the field you choose. I work at the hospital and have a great wage and benefits if you’re ever interested. ” I shook his hand.

I was very happy to get such a nice, low-cost computer. But I was also irritated that such a large company making so much profit put its drivers in a position to spend most of their waking lives working that way.

Though the policy that led the driver to waste his own time and wait 30 minutes might have a logical basis, the practicality of such a policy leads me to believe that is simply stupid. Such policies always impact the human beings who are giving their time to help companies make record profits.

X
.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s