Category Archives: Eats

Snobbery

Snobbery

I’ve irritated some people in my life. Especially those who are arrogant or irritating about the culinary world we experience subjectively. Pineapple on pizza. Ketchup on steak. How meat should be cooked. Whether painted-on eyebrows look strange. I grew up listening to my Mom say, “You don’t know what’s good.” She could eat some things that the vultures would shriek and fly away from. My Dad forced me to eat some nasty stuff; I can laugh about it now. But a part of me laughs and rejoices because I now know he was among the worst to fail to appreciate all the kinds of foods in the world.

There is no right and wrong regarding what you eat or what you like. It doesn’t work that way. And, of course, everyone knows this. For some, the idea of eating fish eggs or oysters, aka snotshells, is as repulsive as watching a 6-year-old pick his nose and then salt and pepper it.

Whether you like your steak bleeding or burned to a crisp, it lies with each person to decide what they like. I watch people argue and criticize what other people eat. The ones criticizing tend to eat some of the most outlandish and nasty stuff on the planet. My brother Mike liked to dip. He’d mock people’s food choices relentlessly. He didn’t take it kindly when I pointed out that it looked like he had let a raccoon poop inside his lip.

If you want to put chocolate pudding on prime rib, fire away.

If you like fresh jalapeños on vanilla ice cream, pile them on there.

And if you like head cheese or liver and onions, I will gladly watch you smile and burp appreciatively as you consume it. Don’t get me started on raw celery, aka The Devil’s Anus.

But if I’m eating burned popcorn or a steak so well done that the fire department is about to come in and you make snide remarks… you’re going to find head cheese or pineapple pizza under your pillow later that night.

Everything about what we like and dislike is subjective.

There are no rules.

We can’t even agree that ties are a stupid anachronism that should be discarded. Or that shrimp are the cockroaches of the sea. But we can mock someone eating fried bologna as we gleefully munch on foie gras as if our choice is superior to theirs.

If you like to eat literal cockroaches, you’re in luck. In my world, I’m going to be fascinated by anything that I consider unusual. But I’m also going to bite my tongue because I embrace the difference in taste that we all experience.

I’m judging you if you judge others for what they put in their mouth. You better check your pillow if I hear you doing it.

It is the lowest form of mockery to mock or attempt to humiliate someone for what they eat or how they enjoy eating it. This is doubly true if you do so in front of other people while they are doing it. I don’t tell you that your pants make you look like one of the mentioned symptoms in a WebMD article; the least you can do is bite your tongue.

“Hunger does not need a cookbook.” – X

“In matters culinary, there is no greater arrogance than objecting to what someone chooses to eat or how they season it, sauce it, or flavor it. I’ve yet to meet anyone who isn’t an idiot with their food, and the feeling is undoubtedly reciprocal.” – X

Love, X
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Oops! Oral Pyromania

A couple of days ago, I made a batch of healthy soup and portioned it into four separate containers. Last night, I wanted a bowl of it for supper. Not because of the cold weather, although that provided additional justification.

Here’s where my life suddenly went wrong. Like sticking your tongue in a blender wrong.

A coworker bought Erika a mix of hot sauces for her birthday last month. I’m known to love sauces. I’ve been using them all in a constant pattern like I always do. They’ve all been interesting and distinct. Erika has them in a basket by the fridge. I just grab one, often without reading the label. I like surprises.

Last night, all these tendencies came to a head. Most surprises are great. Some, however, are like opening the toilet lid only to set off a glitter bomb filled with both glitter and sneezing powder.

If you’re familiar with Carolina Reapers, you know that they are massively hot. Among the hottest possible peppers. They are about ten times hotter than habañeros and are the source of many of those crazy videos on the internet wherein idiots consume a chip seasoned with them and then vomit through their eyeballs and sweat like a manager having their expense reports scrutinized.

I heated my soup a little in the microwave and then grabbed a random bottle from the basket, pouring about 1/3 of the bottle into the soup bowl. I sat down to eat.

This is where the fireworks started. With the first bite, I thought I had eaten a spoonful of liquid fire. My tongue went numb, which turns out was worse than immediately feeling pain. Painful heat would have clearly told me I had made the wrong move. I continued to eat spoonful after spoonful of the soup, unknowingly laden with the equivalent of Hawaiian lava. I felt my eyes dilate, and that’s when the numbness abated, and the heat began to sear me like a human barbeque.

Despite this, I decided to eat all the contents of the soup and leave aside the liquid. My reptilian brain thought this might help. The heat continued to grow. As I finished the solid part of the soup, I felt like a cartoon character whose hair suddenly lit up with fire. I went to the kitchen and dumped the liquid.

Luckily, there was old ice cream remaining in the freezer. I grabbed the remnant of it, took the ice cream bucket to the living room, and began to use it in an attempt to appease the fire gods celebrating in my mouth.

I sat and imagined that if the amount of Carolina Reaper I’d consumed hit me wrong, I might find myself duct-taped to the toilet this morning or suffer the additional indignity of having it forcefully come back up and out my nose. The incredible heat of the Carolina Reaper sauce was already making me feel like I was breathing inside a chamber filled with Vick’s VaporRub.

As much as I protested to Erika, I don’t think she realized how epically I had misjudged the heat of that hot sauce bottle. I did my best to control my breathing. Before going to bed, I quickly drank two full glasses of water from the sink. When I lay down, I was certain I would awaken in a few hours and hear the thunderous rumbling of my stomach as it attempted to process what can only be described as fiery insanity. And then I would need to impersonate Usain Bolt in a vain attempt to reach the bathroom before the carnage ensued.

When I woke up this morning, my stomach wasn’t protesting more than normal, but I did feel like I was floating from the dose of preventive water the night before. After sitting and drinking a cup of coffee at 1:30 a.m. I felt the rumble.

So far, I’ve not found myself writhing on the floor or being able to shoot fire out of my nostrils like a bad comic book hero. But I do feel like I’m breathing with a mouthful of Vick’s VaporRub.

But I am nervous.

I made the mistake of Googling the consequences of consuming any such quantity of Carolina Reaper.

I didn’t know it at the time last night, but I basically consumed more of this pepper in one sitting than most hot pepper-eating champions can. It’s because I was unaware of what I was about to consume; had I known, it would have never occurred to me to try it.

Keep your fingers crossed for me.

This could be one of those days where you see me sprinting across the parking lot with my pants down, hoping to sit in the cold water of the creek. Witnesses will probably see one of the rarest of sights: fire underwater.

Love, X
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P.S. The first thing I did was drink five glasses of water, one after the other before having a cup of coffee this morning. I’m an optimist, but after Googling this damned pepper, I think I might need an IV later.

Burned Delight

When I moved a little over 2 years ago, I left behind the special oven I bought to make a wild assortment of vegetables. When I devoted myself to losing the equivalent of 12 gallons of weight, I ate bushels of vegetables, each cooked differently with spices.

Yesterday, Erika opened up the beast in me when she deliberately overcooked tomato slices in the oven. I could have devoured 16 tomatoes cooked that way.

This morning, I cleaned and overbaked a container of Japanese shishoto peppers. I seasoned them with garlic and ranch.

While most people do not like charred flavor, for me it is sublime. And it reminds me of when I was very young and acquired a taste for burned things. One of my favorite jokes is that I loved charred food, while my Mom enjoyed burning our houses down. 

If my neighbors below me are awake, it tickles me to wonder what they think I might be cooking before the sun rises. Given the track record of this neighborhood, at least my cooking efforts are culinary rather than chemical.

I have a batch of two differently flavored sliced apples in the oven now. And sugar cane stalk. 

X

One Of My Nutrition Habits…

I’ve made several of these in the last few months. When I got this absurdly large baking sheet, it was obvious I had to up my game in terms of volume. This one is 20 pieces made on a 16×21 deep baking sheet.
Each piece has 30+ grams of protein, fiber, and vitamins, and even though it seems impossible, two or three servings of fruit per square. I experiment with different kinds each time I make it. I’ve discovered that I can omit the oil if I want to. Breaking the alleged rules for baking is half the fun. This one also has raisins, various nuts, high-fiber Cheerios, oats, and probably the kitchen sink. I know my taste buds are wildly weird, but my coworker Carlos absolutely loved them. The first day he ate one, he said it filled him up so much that he didn’t even eat supper that night. And he ate another piece the next two days. Sometimes these nutrition concoctions have unexpected things, such as vegetables you wouldn’t normally expect. I pack mine and freeze them. Yes, I eat them frozen too. I might be biased, but when I eat them every day, there is no doubt that I eat a lot less crap and have even more energy than I normally do. Don’t get me wrong, I like eating even raw protein powder. These squares I make saturate my taste buds and make me feel full. When I first started making them again, they were much sweeter. Now I make them Latino style and could care less whether they are sweet or not.

Most people don’t eat enough fiber. Which is why they should sneak it into ice cream and Doritos. And Taco Bell, not that it would need additional fiber to keep your system moving at high velocity.

X

Two Years And Another Life

Something I wrote two years ago: “I don’t look for exoneration, though I want it. There is no one in this world who can be both aware of my actions and the reasons for them except for me. Since I don’t pardon myself, I expect no less from others.” -X

I’m nudging up on the two-year mark of my brother’s death, and the ensuring bell ring/vision in my head. I’m eyeless to some of the underlying nonsense going on in my head. I’m more convinced than ever that had everything not happened in the unlikely sequence it did that I would likely be dead. Weight loss was just one component of it. Two years out, my explanation is the same: I don’t get credit for it. Something broke, and the vision I’d seen of myself would be the end result. It made me rigidly hyper-focused.

I still tell people, “Don’t give me credit for doing it. I should never have let myself go to that extent. It’s like a meth addiction; no one should embark on such a journey. It’s good that I stopped overeating, but terrible I let it go so far.”

I fluctuate around the mid-160s for my weight. I feel lighter than air at 150-155 lbs. That weight requires devout adherence to a healthier diet.

The trick isn’t losing weight. It’s figuring out what works long-term. It’s relatively easy to commit to weight loss for a few months. It’s quite another to develop a different relationship with food. Food is the in-law that sleeps in your bedroom.

Food Satan is always on duty, attempting to pounce on you. When you’re tired. When you want that sublime sensation of buttery smoothness. Or salty starch. At 11 p.m. when you really should be horizontal and not sticking your head inside the fridge.

Delicious food is ubiquitous and calls our name from the other room wearing a negligee.

It pains me to see people struggle with their weight.

I’ve watched many people make a list of ‘the reasons’ they can’t lose weight, even if they desperately want to. It’s eye-opening and mostly rationalizations. Heck, isn’t almost everything we tell ourselves?

When I lost almost all my weight, I added no additional exercise. It was immediately apparent that I was consuming an awful lot more calories than I was burning. My life was already active because of my job. Because of that, I focused all my enthusiasm on eating differently while avoiding going hungry. Being hungry is a sign that you won’t be able to maintain any successes you might experience. Generally speaking, you must eat and eat often.

I’m at the two-year mark. I’m grateful for those two years, even as I’ve had other struggles.

Primarily online, I catch hell for the simplicity with which I explain the weight loss problem. There are exceptions for some people; most of us eat too many calories versus what we burn. There is no escaping the math of it. People berate me by making specious arguments about the complexities of healthy diets. It’s not complicated at all! Less sugar, less fat, fewer processed foods, more fruits and vegetables, smaller portions, and different choices. You don’t need to be 100% militant, but you do need to be 100% vigilant about your choices. Enjoy the allegedly ‘terrible’ foods from time to time, or otherwise, you’ll go bonkers. Especially if you sit and watch your friends and family eat an entire basket of buttery breadsticks or an entire large pizza.

I do enjoy the endless arguments online about the ‘best’ way, goofy supplements, energy drinks, and the myriad ways you can be made to part with your money. Whatever you choose, you must do it for the rest of your life. Find what works. It’s not a sprint. It’s a french fry-scented marathon.

I recently looked into the beer-and-sausage guy. He does a weird diet once a year, every year. He always loses weight because his caloric intake is less. His bloodwork also improves in tandem – no matter WHAT he is eating.

It’s not a comforting idea to know that we can probably only eat 1600-3000 calories daily. If your limit is 2500, a sugary soda contains about 150, which is 1/16th of your average limit. A 2 oz. Snickers bar is 280 calories, well over 10% of your intake limit.

The simplest way to say it: most overweight people eat too many calories.

I don’t blame them. Food is amazingly delicious and brings happiness.

Fresh french fries or pizza? Oh my god. You won’t find a bigger aficionado of some types of potato chips than me. Chips and salsa? Yes, please. Two baskets if you’ve got them.

It wasn’t hard for me to practice “Choose your hard” when I started.

My vision, or whatever it was, took control.

Afterward? Remembering that food choices now bring unwanted results or continued success depends on how strong the siren voice of negligee-clad food is.

As Fat Bastard eloquently quipped, “Get in my belly!”

X
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There Is No Secret

This is a piece of motivation. Nadine, if you’re reading this, imagine that I’m an expert and not the goofball you know.

Stress will never disappear from your life. Neither will the obstacles that frequently jump up and surprise you. You’ll always be tired at times and not want to prepare delicious food that feeds your body. You’ll always be tempted to stop at some place quick and delicious on the way home. Given the certainty of those variables, you’ll have to come up with incremental changes. They won’t feel natural at the beginning. Nothing does. Continuity and comfort work for us. But they also work against us when we’re motivated to do something different.

If you want to eat less or eat more healthy so that you’ll look better, embrace it. Anyone who tries to discount the vanity and self-esteem aspect of looking better is fighting human nature. If you think you look better, you will almost always feel better. It will translate to energy and optimism. If you want to eat differently just to be more healthy, that can be amazing too. We all know that the food we eat is the fuel that helps our body protect itself. It’s equally important to know that you can do everything perfectly and still have illnesses and unexpected calamity. As we get older, all of us are forced to confront that.

Everyone who tries something new eventually hits the wall of the reluctance curve. You won’t see as much progress as you would like. Or you will have days where you fail. It will feel like those days of failure far outweigh any progress you’ve made. It’s not true. You have to exercise that muscle of habit. If you do things incrementally, over time, even with days of failure, you’re improving yourself and your habits. There will be days when you will drink an entire bottle of wine and probably eat half a cheesecake too. But over time, you will see that there are simple ways to eat a whole lot of food and be happy with them. It does require you think and plan ahead so that you’re not creating obstacles. Chances are if you’re smart enough and motivated enough to make such a change, you will be able to do it. It will be easy to point the finger at the people around you, because Lord knows they’re going to be eating entire pepperoni pizzas and ice cream while you are choosing better options. At the same time, there are times when you should go crazy and a pizza with them. Because life is short and food is delicious.

Try not to start habits that you cannot do for the rest of your life. Because once you start them and have some success, if those habits fall to the wayside, you’ll start eating unhealthy and put the weight back on. Diet and nutrition is pure mathematics. You have to eat fewer calories than you burn long term. It’s not so much about the individual days as it is the arc of your progress. It’s one of the reasons I advise people to not weigh themselves more than once a week or once a month.

For most of us, if you don’t have underlying medical conditions, no matter how bitter the truth is, most of us can hit an ideal weight simply by changing what we eat. Our bodies have developed over thousands of years to survive. Exercise has its own benefits, ones that overlap into other areas of your life. But you do not have to do any exercise changes to achieve your goal weight. You have to swallow the truth that your weight is nothing more than putting more calories in your body then you are burning. No matter how many calories you burn through exercise, the physical truth is that the overwhelming majority of your weight is diet and daily activity. I can’t stress enough that I am not saying don’t exercise or go to the gym if that benefits you. I am saying that we only have a certain number of hours in a day. If you can achieve your goal without using those precious hours in ways you don’t enjoy, then try to wrap your head around the fact that you can do it without activity that doesn’t bring you joy.

If you don’t have any medical conditions, you can be the way you want to be.

Read the last sentence as many times as it takes to believe it.

Will it be hard for you to eat differently? That depends on how you use your intelligence to learn new ways of eating and stick with them.

Choose your hard.

When we don’t choose, we are pushing the consequences to our future. We still have to deal with them.

You can do it. But everything hinges on you making the decision to invest in yourself.

If you’re happy with the way you look and especially so if you’re mostly healthy, embrace it. Don’t try to lose what you see as extra pounds. You can be happy with that if you have a happy outlook. If it is about your appearance, find someone who loves you. That kind of adoration is transformative for your self-esteem. It becomes easier to see yourself as they do, even if you are plagued by self-doubt.

Whatever your goal is, do not attempt to go from 0 to 60. Incremental changes are best. You can experiment as you go and find the things that work for you and skip the ones you don’t. That is what we’re supposed to do in life. We often skip the second half and forget to remove the things from our life that detracts from it.

Don’t bother with spending money on supplements or anything you have to pay for. It can all be done with delicious food that you like. In this modern age, we have more variety than we ever have. Take advantage of it and use your intelligence.

People ask me what the secret is. The secret is… There is no secret. Simplicity in your life and simplicity in your diet. Eat fewer calories than you burn and live a good life.

It doesn’t matter how old you are or where you’re starting. No one changes until they do. No matter how you got to where you are or the way you are, it took a lot of years of habits to get there. If we thought things could not be changed, it would be a horrible cynical world.

Love, X
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Taste Torture Love

During the cheesecake fiasco at Whole Foods the other day, I bought a reasonably-priced jug of protein powder. I should have known!

Anything reasonably priced at Whole Foods is 100% a mistake. Trust me.

It’s like buying your auto insurance from a guy named Honest Pete. You just don’t do it.

This brand is plant-based. Today, I made ten servings of it. The label said “French Vanilla.” The flavor is so opposite the label that I decided it is a new form of reverse marketing.

I made mine with skim milk. When I took the first gulp, the truth is that I thought it tasted like a chalky fart.

Yes, you read that right.

You know how you drive past a weird part of town and realize that the municipal wastewater treatment plant must be nearby? It was exactly like that but without the nostalgia. You have to drive a mile to rid the smell from the interior of your car.

The grit and residue left in my teeth was remarkable. Had someone thrown an urn of ashes in my face, I wouldn’t have noticed, probably even if threw the actual metal urn in my face, too. I decided that it reminded me of a mix of flatulence, diet tonic water, black licorice, and the tears of Tibetan monks.

As I stood there drinking it, I read the label. I couldn’t find “bile” anywhere in the list.

By the time I finished the serving?

I realized that it tastes so terrible that I LOVE it.

Just ignore me if I swallow and shiver as I imbibe it. I wouldn’t be surprised if I grow horns or an extra ear after drinking this stuff.

It’s rancid. I’ll buy it again if I catch it “on sale” at Whole Foods. Or possibly in their dumpster. Yes, I’m conflicted!

Love, X

Misadventure At Jason’s

Misadventure At Jason’s

Having a horrible experience at a restaurant is a first-world problem; that, I acknowledge. Covid doesn’t factor into my latest mess. Few people working or visiting the eatery in question wore masks yesterday. That’s okay by me. Having survived attempted strangulation by my bowels makes it hard for me to throw stones at external threats beyond my control.

Yes, Tammy, I should have opted for Sam’s rotisserie chicken. : ) Now that I’m out of the hospital, I wanted to enjoy a calorie and flavor-rich simple meal prepared by a restaurant that c-a-n make delicious food. It was to be my first post-surgery restaurant experience. It was late enough past the post-lunch crowd that the most significant impediment would be circumvented. Or so I thought. After realizing that Renzo’s was closed on Sunday, my friend and I immediately agreed on Jason’s Deli. We used the app to simplify the process and paid online. I took a large cash tip with me to reward the employees involved. Curbside pickup would make it easy for me to avoid unnecessary strain and bypass any covid issues. (Not that I’m worried, as so many vaccinated people are getting breath-through cases.) I wasn’t in a hurry, and I left to go pick up the order.

Calling the number on the Curbside pickup sign, I immediately knew that I might have a bad experience. The employee answering the phone lashed out. My response was both surprise and a little laughter. I tried to picture what Hell she’d already experienced by 1 p.m. to motivate her to practice that degree of insult. Avoiding any humorous snark, I answered her as best as I could. The details don’t matter. I called my friend, laughing, telling her what the Jason’s employee had said. Since I work in an environment where customer service often morphs into malicious compliance when an employee gets angry, I easily recognized that the employee in question would have gladly jumped off a building to get out of there. I lowered my expectations and waited.

After 30+ minutes past the initial “order-ready” time, I went inside to the to-go area. I wasn’t upset, just confused. At this point, I was still laughing a little at the unlikely outcome I’d got myself into by choosing Jason’s. I called my friend who was going to share the meal with me. I apologized for laughing. It was so ridiculous I didn’t know how else to respond. I sent a picture of the lop-sided layout; 99% of employees on the dine-in side and one lone guy attempting to keep up with the to-go/curbside/driver end that comprised at least 50% of the business.

People were waiting, frustrated. A lone male employee was manning the entire ‘out’ portion of the long prep bar. He was hustling against piles of half-prepared sandwiches, missing items, and dozens of order tickets thrown and stuck everywhere. A dozen employees were helping dine-in customers get their food quickly.

A couple of food delivery drivers expressed their frustration and walked out. One announced, “Okay. I don’t want any of these orders. I don’t care about the money or the food.” And he left.

Twenty minutes later, I finally got to the to-go register. “Can I speak to a manager?” She looked at me, angry. “No. She’s working the line for dine-in.” And she answered the phone, ignoring me. I stayed in my spot. The woman looked back up to see me and walked off, leaving her spot. Another employee came up a minute later, and I said, “I’d like a refund, no harm and no foul, and thank you.” She rolled her eyes. “We don’t have time to issue refunds. You get what you get.” I’m paraphrasing. “Wait, ma’am, I’m sorry it’s so busy, but I’m tired and stressed. I need a refund.” She walked off.

Customers and delivery drivers watched and listened. For the second time, I thought maybe I was on an episode of “What Would You Do.”

When the first woman came back to the register, she didn’t make eye contact. “Move. I can’t help you. The manager is working the line and can’t come up here.” Stunned, I stepped slightly to the side as the employee helped someone else. I’m omitting things that would make this encounter worse. You can imagine the other words said to me and around me. Each time the phone rang, the workers recoiled and had an epithet to utter.

I waited a few more minutes. Order tickets, half-prepared food, and boxes continued to pile up as the single male to-go person fought against a tide of orders. Another driver said, “Hey, you’re supposed to treat this like a drive-through and process us out. I’ve been here an hour and have orders sitting in my car getting cold/hot/old.” No one listened.

I was sorry for everyone, workers and customers alike.

All the energy and enthusiasm I’d had evaporated. My body just wanted to sit down, even if I had to eat slices of bread for a meal.

I cut through and walked around to the dine-in register, now empty. The lunch rush was well over by then. No one wanted to come to the register. An employee walked up, exasperated. “Can I take your order?” I said, “No, I’m sorry. Look, I need a refund. I’m sorry.” I’m editing this portion, too. The employee, a young female, didn’t quite know how to do it.The long to-go order person walked up, answered the phone, and said, “#$#@ I’m working on it!” before I said anything. He threw a piece of paper at me. It said “$0” on it. It wasn’t a canceled receipt. “Sir, I’m sorry, I need a receipt cancellation, something indicating my order was voided.” Angry stare, followed by angry words. He waved me off, telling me to leave and shut up. Incredulous, I repeated, “Sir, I apologize it’s so hard here, but I need just a second…” He said something bizarre to the caller, held the phone against his chest, and screamed down at the manager working on the prep line, “Come take care of this asshole! He won’t shut up.” He shook his fist in the air in front of me. It was not a polite gesture. I took a breath. I remained standing there, waiting to give it one more try.

The to-go order employee screamed at the manager again. I won’t cite words here, either. Whether you believe me or not, I felt sorry for him. Work shouldn’t push anyone to that point. I’m pretty sure a few people in my position would have thrown a punch.

The manager walked up and said, “It’s always this way.” I said, “The details don’t matter. I just want a refund. I know it’s busy, but your employees have been rude, cursed at me, and treated me and others like we’re not human. I wasn’t in a hurry. I feel bad for everyone. Is this a receipt?” She looked at it. She gave me another explanation.

And I tried to make a human connection: “You know how you never know what someone else is going through? I’ve been respectful, calm, and patient. I waited 30 minutes outside and well over an hour here inside. I apologize that everything is impossible in here, I truly do. Let me show you that we have our own issues.” I lifted my red t-shirt and showed her my long, jagged metal staple wound. “I don’t think I’ll follow-up about this visit, but if I do, please remember that I was polite, didn’t raise my voice, and my only crime was trying to get food and celebrate. I’m so sorry for all of us.” I meant it.

She apologized. I felt terrible for her, the workers, and everyone else who found themselves in an unexpected retail Hell.

I left, feeling like I’d been at Jason’s for the equivalent of an entire afternoon, even though it had been at most two hours. Another Uber driver spoke to me outside. I told him a ten-second recap and wished him well, knowing his afternoon had already crashed. “I’ve got orders in the car, ones I’ve had over an hour.” I smiled. “I’m so sorry. There’s no fix for this.” And there’s not. The corporation won’t staff adequately, and the employees don’t know how to go from incredible anger to communicate the mess effectively.

I drove back to the apartment.

Within a little over 30 minutes later, a local Chinese restaurant delivered a mountain of dishes. I ate like a king. But the mess and melee of Jason’s stayed in my head all afternoon. More than anything, the most significant realization is how a retail encounter put so many people in the position of being lesser than any of us should ever be with one another.

I treated everyone I came into contact with kindness and regard. It was supposed to be a simple meal, one to celebrate being out of the hospital.

Instead, it was a reminder that staffing is too low everywhere – and that it’s easy to use stress as a lever to be hateful.

I’m not sure I can indict Jason’s Deli too harshly. But it now holds the title of worst retail restaurant experience of my life – and that’s quite the feat at my age.

Did I go too far showing the manager my surgery incision? Maybe. But we always hear that we don’t know what’s going on in another person’s life. I put myself into the shoes of every Jason’s Deli employee during and after the mess of yesterday. Except for the manager, none of them imagined why the soft-spoken guy in the red shirt looked so forlorn about humans being unable to stop the madness and reset.

I haven’t processed some of these same lessons from being in the hospital last week. People are stressed, understaffed, and unmanaged. Many of us don’t have adequate coping mechanisms to respond to situations that force us to forget that we’re just momentary flashes of life and need to do better.

Love, X
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